Recommendation for getting PrEP, the HIV prevention drug : NPR

Oona Zenda/KFF Well being Information
When a librarian in Berkeley, Calif., was seeking to take PrEP to forestall HIV, the physician hadn’t heard of the drugs, and the payments that got here have been costly … and incorrect. The method was so irritating that at one level they puzzled, “Am I simply going to cease this treatment to cease having to cope with these coding points and these scary payments?”
— Matthew Hurley, 30, from Berkeley, California
A few years in the past, Matthew Hurley bought the type of textual content folks worry. It mentioned: “When was the final time you have been STD examined?”
Somebody Hurley had just lately had unprotected intercourse with had simply examined optimistic for HIV.
Hurley, who makes use of they/them pronouns, went to a clinic and bought examined. “Fortunately, I had not caught HIV, nevertheless it was a wake-up name,” they mentioned.
That have moved Hurley to hunt out PrEP, shorthand for preexposure prophylaxis. The antiretroviral treatment significantly reduces the possibility of getting HIV, the virus that causes AIDS. The remedy is 99% efficient at defending folks towards sexual transmission when taken as prescribed.
Hurley began PrEP and all was effectively for the primary 9 months — till their medical health insurance modified and so they began seeing a brand new physician: “After I introduced PrEP as much as him, he mentioned, ‘What’s that?’ And I used to be like, oh boy.”
Hurley, who’s a librarian, went into educating mode. They defined that the PrEP routine they’d been on required day by day capsules and lab work each three months to look out for breakthrough infections or different well being points.
Hurley was shocked they knew extra about PrEP than the doctor. The FDA accredited the primary drug, Truvada, again in 2012, and Hurley lives within the San Francisco Bay Space, a spot with one of many highest concentrations of LGBTQ+ folks within the nation and a deep historical past of HIV and well being care activism.
Hurley mentioned older pals and acquaintances who survived the AIDS epidemic shared the horror of dwelling by a time when there was no efficient therapy or medicine for prevention. Deciding to take PrEP felt like an empowering technique to shield their well being and their neighborhood.
So Hurley pushed the physician, and after the doctor did his personal analysis, he agreed to prescribe PrEP.
Hurley bought the care they wanted, however they needed to be the skilled within the examination room.
Well being Care Helpline helps you navigate the well being system hurdles between you and excellent care. Ship us your tough query and we could assign a reporter to puzzle it out. Share your story and your query right here.
“That is a giant burden,” mentioned Beth Oller, a household medication doctor and board member of GLMA, a nationwide group of LGBTQ+ and allied well being care professionals targeted on well being fairness. “You actually need somebody you’ll be able to simply go in and speak [to] about your well being issues with out feeling like you’re having to teach and advocate for your self at each flip.”
Oller mentioned many queer folks have had destructive experiences throughout well being care visits. “I’ve plenty of sufferers who had not executed preventive look after years due to the medical stigma,” she mentioned.
Billing Complications
Clearing the entry hurdles to HIV prevention medication was only the start. Hurley began receiving a string of payments for PrEP-related care: Blood check: $271.80. Workplace go to: $263.
Once more, Hurley was shocked. They knew — even when the billing workplace did not — that underneath the Reasonably priced Care Act, most personal insurance policy and Medicaid enlargement packages are required to cowl PrEP and ancillary providers, like lab exams, as preventive with no value sharing.
The payments for physician visits and blood attracts piled up.
Hurley would enchantment the invoice and get a denial virtually each time. Then, they’d enchantment once more.
Hurley shared a collection of enchantment letters for one service, through which the billing workplace acknowledged that blood work had been initially incorrectly coded as diagnostic. As soon as that was corrected, Hurley mentioned, the insurer paid for the service.
Which may sound fast or straightforward to resolve, however Hurley mentioned it took “without end to get by the method.” They handled at the very least six incorrect payments over a number of months. Hurley estimated they spent greater than 60 hours contesting the payments.
Throughout that point, Hurley mentioned, the billing division “is constant to ship me emails and payments which might be saying, You are overdue. You are overdue. You are overdue.“
Fed up with the hassles, Hurley determined to discover a well being supplier (and billing workplace) higher knowledgeable about PrEP. They settled on the AIDS Healthcare Basis. The care staff there was in a position to talk about the professionals and cons of various PrEP regimens and knew the best way to navigate the formulary for Hurley’s insurance coverage.
Hurley hasn’t gotten an sudden invoice since.
However siloing sexual well being care and PrEP off from major care hasn’t been best.
“I’ve a number of organizations that I’ve to cope with to get my holistic well being handled,” Hurley mentioned.
A supplier does not should be an HIV specialist, an infectious illness skilled, or a doctor to prescribe PrEP. The Facilities for Illness Management and Prevention encourages major care suppliers to deal with PrEP like different preventive medicines.
To keep away from among the complications Hurley confronted, attempt the following pointers:
1. Do your homework to be taught if PrEP is best for you
The CDC estimates 2.2 million Individuals may benefit from HIV prevention medicine, however simply over 1 / 4 of that group have been prescribed them.
Oona Zenda/KFF Well being Information
“Not sufficient folks learn about PrEP, and there are a variety of people that learn about PrEP however don’t understand it is for them,” mentioned Jeremiah Johnson, government director of PrEP4All, a corporation devoted to common entry to HIV prevention and medicine.
In line with the CDC’s scientific tips, PrEP may be prescribed as a part of a preventive well being plan to anybody who’s sexually energetic. It is particularly advisable for individuals who do not use condoms persistently, intravenous drug customers who share needles, males who’ve intercourse with males, and folks in relationships with companions dwelling with HIV or whose HIV standing is unclear.
The overwhelming majority of PrEP customers are males. There are massive race, gender, and geographical disparities within the distribution of HIV and the populations taking the prevention medication. For instance, based mostly on the patterns of latest an infection within the U.S., a gaggle that might profit from PrEP is cisgender Black girls, whose gender id aligns with their intercourse assigned at start.
2. Do not assume your supplier is aware of about PrEP
In case your medical doctors aren’t effectively knowledgeable, begin by educating your self. There are additionally scientific tips and data you’ll be able to share along with your supplier. Examine your state or native well being division for a how-to information for prescribing PrEP. For instance, the New York State Division of Well being AIDS Institute has info for suppliers.
The CDC additionally has PrEP tips, however most of the company’s web sites coping with LGBTQ+ well being are in flux. Underneath the Trump administration, some HIV/AIDS sources have been taken down from federal web sites. Others now have headers saying: “This web page doesn’t replicate organic actuality and due to this fact the Administration and this Division rejects it.”
3. Get lab work in-network
Johnson mentioned Hurley’s expertise with billing errors is widespread. “The lab bills specifically find yourself being very tough,” Johnson mentioned.
Oona Zenda/KFF Well being Information
For instance, a health care provider’s workplace could mistakenly code the lab work required for PrEP as a diagnostic check as an alternative of preventive care. Sufferers like Hurley can find yourself with a invoice they should not need to pay. In case your physician’s workplace is making errors, share the PrEP billing and coding information from NASTAD, an affiliation of public well being officers who administer HIV and hepatitis packages.
Attempt to get your lab work executed in-network. If the lab is out-of-network, Johnson mentioned, it may be troublesome to enchantment.
If the payments hold coming, enchantment them. And if you cannot resolve the dispute, Johnson mentioned, file a criticism with the company that regulates your insurance coverage plan.
4. Search for methods to avoid wasting
There are totally different sorts of PrEP. There are lower-cost, generic variations of Truvada, for instance, bought as emtricitabine/tenofovir disoproxil fumarate, typically shortened to FTC/TDF. Newer PrEP medicine Apretude and Yeztugo have listing costs within the 1000’s of {dollars}. Examine your insurance coverage formulary and ask your physician to prescribe medication your plan will cowl.
With many well being care premiums set to dramatically improve and hundreds of thousands vulnerable to dropping Medicaid protection, many individuals could go with out medical health insurance in 2026. Drug producers similar to Gilead and Viiv have help packages for qualifying sufferers. If you need to pay out-of-pocket, prescription worth comparability web sites, like GoodRx, may also help you discover the pharmacies with the most affordable worth.
5. Contemplate telehealth
Telehealth is an more and more common choice for those who do not dwell close to an affirming supplier or are in search of a extra personal technique to get PrEP. In 2024, roughly 1 in 5 folks on PrEP used telemedicine. On-line pharmacies like Mistr and Q Care Plus provide PrEP with out an in-person appointment, and lab work may be executed at dwelling. Some telehealth choices have methods to decrease the fee for those who’re uninsured.
Telehealth can even broaden the variety of medical doctors who’re able to prescribe PrEP. And a few sufferers say talking with a distant supplier seems like a safer setting to speak about sexual well being. “They’re within the consolation of their very own bed room or front room however can interface nearly with a supplier. It may possibly open up plenty of doorways for honesty and belief,” mentioned Alex Sheldon, government director of GLMA.
Oona Zenda/KFF Well being Information
6. Search Out Affirming Care
GLMA created the LGBTQ+ Healthcare Listing, a searchable database of well being care suppliers throughout the nation who establish as queer-friendly. As Hurley found, dwelling in a significant metro space isn’t any assure your physician is updated on LGBTQ+ well being care.
Ask locals you belief for suggestions. You may be shocked to seek out good choices close by.
Well being Care Helpline helps you navigate the well being system hurdles between you and excellent care. Ship us your tough query and we could assign a reporter to puzzle it out. Share your story and your query right here. The crowdsourced undertaking is a joint manufacturing of NPR and KFF Well being Information.
KFF Well being Information is a nationwide newsroom that produces in-depth journalism about well being points and is among the core working packages at KFF.


