Study to Troubleshoot Like a Professional on Cisco U.

ROUTE. SWITCH. TSHOOT.
You may recall that again in 2010, the extremely popular CCNP Routing & Switching certification included these three widespread exams. Quick ahead to at the moment, and I nonetheless bear in mind TSHOOT fondly. The examination was a very new expertise: After answering a number of multiple-choice questions, you had been introduced with a collection of hassle tickets and needed to decide what was damaged in a fancy community, the place the problem was positioned, which expertise wanted to be fastened, and which instructions to deploy to resolve the problem. This was correct troubleshooting, and the examination really examined your information of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that can assist you put together.
I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be instructing ROUTE, SWITCH, and TSHOOT programs for studying companions but additionally at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these complicated community points as they consolidated their routing and switching expertise.
In 2020, Cisco Studying & Certifications retired the previous CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination matters embody a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the alternative for ROUTE because it covers superior routing matters.
Though I like ENCOR and ENARSI, I (and lots of others) miss the TSHOOT examination and course.
After I joined Cisco in 2021, I proposed a Cisco Reside session based mostly on my TSHOOT instructing expertise. I designed a fancy IPv4 and IPv6 community and created 27 hassle tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so widespread that over the previous three years I’ve introduced it 9 occasions at Cisco Reside occasions, with a tenth and eleventh arising at Cisco Reside Amsterdam in February 2025.
You is perhaps questioning “Patrick, why are you telling me all this?”
Effectively, I’ve obtained some thrilling information to share. WE’VE DECIDED TO BRING BACK THE TSHOOT COURSE!!!!!! We’ve up to date the content material, renamed it, and made it obtainable on Cisco U. for All Entry subscribers!
The brand new studying path known as Troubleshooting Cisco Enterprise Networking Options (ENTSH) and consists of two tracks. The primary observe covers troubleshooting methodologies and procedures in addition to greatest practices for community upkeep. The second observe is damaged down into 5 case research that require you to resolve hassle tickets logged by your colleagues at fictitious firms.
The case research appear like this:
On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 workers inform you that every thing labored superb on Friday, however now they’re going through points. Because the senior engineers are all out, it appears that you’re the one one on website who can repair the next points:
- Kimberly, the consumer on PC1, can’t entry information on the server at 172.16.200.10.
- Andrew, the consumer on PC2, can’t entry the Web. Andrew is making an attempt to entry the general public server at 209.165.200.2.
- Carol, the consumer on PC3, can’t use SSH to connect with the server at 172.16.200.10.
- Jack, the consumer on PC4, says he desires to entry the Web by means of IPv6. Jack provides that as a result of Andrew has entry, so ought to he.
Every case research revolves round a distinct community infrastructure and can check your information of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.
The labs for ENTSH are fully virtualized and spin up inside three minutes, permitting you to shortly get began together with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs allow you to perceive tips on how to greatest resolve the problems customers report.
For those who’re concerned with seeing a demo of ENTSH, try the Snack Minute we’ll launch February 18, 2025, through which I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path seems like.
For those who’re planning on attending Cisco Reside in Amsterdam or San Diego, you may register for my CCNP Enterprise Arms-On Troubleshooting lab (LTRCRT-2002) and see what number of hassle tickets you may repair in 4 hours!
Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and be taught to troubleshoot like a professional!
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